MVIA/ Motor happy is a ******** organisation.

I have already cancelled my policy. But thought I would save everyone the trouble of taking a policy with these ********s.

Sign you up no problem for one of their plans. But dare you actually claim, they will give you the worst headache ever.

I made a claim which I booked on their website two weeks before my scheduled service, not thinking it would be a problem in the slightest.

Come the day of the service, it took them until 3pm and me shouting at several people on the phone before they gave claim authorisation to the service centre.

Lo and behold, they eventually gave authorisation long after I threatened them with legal proceedings, and they authorise 60% of the claim amount.

Bear in mind I had paid for a pull year up until this point, a premium of R450 a month. And they would only pay out R1800 for the entire service amount (which was significantly more).

Cancelling was another story. I submitted cancellation documents to the email I was told to do after phoning their awful call centre, and they have yet to even acknowledge that, a full month later.

In the meantime I have had to place a debicheck hold on their debit order to stop their theft.