KZ
Karas Z

1 reviews | Active since Jun 2019

10 Mar 2022, 10:15

MotorHappy more like MotorAngry

I had m previous vehicle with them and had no issues with them, I always emailed them before hand of a service to ensure everything is in order and they were all ways on time and helpful. Now I took out a policy with them for my new vehicle and it's the complete opposite I have been battling for two weeks to get hold of them via email I had send numerous emails and only received automated email response, my vehicle needs to go for a service which I am paying for myself because I don't want to struggle further with them. I am very disappointed in them and therefore canceling my policy with them. I just found out that my warranty has expired in which I would have taken an extended warranty as well. But not with MotorHappy.

0
Replies (1)
MotorHappy
MotorHappy's reply10 Mar 2022, 12:02
Official
Hi Karas, 

We are sorry to hear about your recent experience and that you are leaving MotorHappy. As we strive to always give our clients great service we will look into this internally to see where and how we can improve!💙 Hope you have a good day further. 

#MotorHappy