1 reviews | Active since Apr 2017
Motor happy Refusing to refund me, Feel sorry for all the Clients
I bought a service plan product from Motor happy 2020 August, i was told i need to make four payments before my car can be serviced, but in April i decided to cancel the service plan because i found a better alternative. our contract states that if i decide to cancel the plan before using it i am entitled to a full refund of all the debited money. but surprise surprise , motorhappy is giving me the run around the agents i speak to always tell me they are escalating the matter and when i request to speak to the manager, she is always on another and will call me back as soo as she is done, but she never does. they have a 20 working days policy before they can refund, i canceled on the 18th of March, now its 13 May. pay me my money:
We are sorry to hear about your recent experience and are looking into this to provide feedback to you.
Please note as per the terms on the plan purchased there is no full refund clause. On page 11 of your policy booklet it is explained as to how the refund works.
We will message you as soon as we have all details regarding your refund request.
#MotorHappy
We are sorry to hear about your recent experience and are looking into this to provide feedback to you.
Please note as per the terms on the plan purchased there is no full refund clause. On page 11 of your policy booklet it is explained as to how the refund works.
We will message you as soon as we have all details regarding your refund request.
#MotorHappy
As per the feedback received from the Administrator. The refund has been authorised and is being processed. We will advise shortly when this will be paid out.
#MotorHappy
As per the feedback received from the Administrator. The refund has been authorised and is being processed. We will advise shortly when this will be paid out.
#MotorHappy
You said the refund has been processed, a week later and I still haven't received my money.
What do I have to do to get back what is mine?
You said the refund has been processed, a week later and I still haven't received my money.
What do I have to do to get back what is mine?