Motor Happy M-Sure is not a reliable & trustworty company. Stay Away!

I am a client here for a long time. The first time i used the warranty, the dealer approved by them, messed up my car by putting in the wrong part. I received a case/complaint number. I then informed them that I will be using another approved dealer that i located. It is now 3 weeks that i do not have a car. The claims department has for the past 3 weeks been telling me to tell the dealer to phone them as they are unable to tell me what the delay is. There has been no feedback with regard to my initial complaint and the dealer who is sorting out my car now. My contract is with Motor Happy/M-sure not with a dealer. Highly disappointed with the way claims are processed and the dealers that are approved by this company. Please stay far away from these guys!