Literally flushing money down the drain - they refuse to pay out a claim

Don't take out a service plan with MotorHappy, they come up with multiple excuses to not pay out a service. In total up to date I have paid R7300.80 to them for a service plan, they declined my first claim saying I hadn't done a major service on the vehicle so they would only cover an oil change, the person who helped me Siya, then told me that I had to have a major service done in order to claim my next service. A major service is extremely expensive so we had it done privately, Fast forward to yesterday, they decline my service and tell VW Table View to tell me to call in and cancel my plan because they won't cover anything again because I didn't claim through them last year for the major service, but they declined the major service... Think twice before paying your hard earned money on this useless service plan when they will never pay out for anything