SM
Sam M
1 reviews | Active since Mar 2009
25 Nov 2022, 11:02
Lack of ethics at M-Sure (Pty) Ltd
I am extremely disappointed at the unprofessionalism and lack of ethics shown by M-Sure. I took an extended warranted and started paying in April 2021 but told them that there is an existing one, meaning theirs would take over when the current warranty expires. Basically, they I have lost R6 714 for dealing with these ******.
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Replies (2)
MotorHappy's replyOfficial
28 Nov 2022, 10:58Hi Sam
We are sorry to hear about this and have sent your complaint to the relevant department to look into your experience. Feedback will be provided shortly.
#MotorHappy
We are sorry to hear about this and have sent your complaint to the relevant department to look into your experience. Feedback will be provided shortly.
#MotorHappy
MotorHappy's reply28 Nov 2022, 10:58
Official
Hi Sam
We are sorry to hear about this and have sent your complaint to the relevant department to look into your experience. Feedback will be provided shortly.
#MotorHappy
We are sorry to hear about this and have sent your complaint to the relevant department to look into your experience. Feedback will be provided shortly.
#MotorHappy
MotorHappy's replyOfficial
29 Nov 2022, 15:54Hi Sam
As per the feedback received the complaints department did listen to the recording of the sales call and there was no mention of any existing cover/policy on your vehicle. Feedback and a copy of the recording was sent to you as well. We apologise for the inconvenience caused.
#MotorHappy
As per the feedback received the complaints department did listen to the recording of the sales call and there was no mention of any existing cover/policy on your vehicle. Feedback and a copy of the recording was sent to you as well. We apologise for the inconvenience caused.
#MotorHappy
MotorHappy's reply29 Nov 2022, 15:54
Official
Hi Sam
As per the feedback received the complaints department did listen to the recording of the sales call and there was no mention of any existing cover/policy on your vehicle. Feedback and a copy of the recording was sent to you as well. We apologise for the inconvenience caused.
#MotorHappy
As per the feedback received the complaints department did listen to the recording of the sales call and there was no mention of any existing cover/policy on your vehicle. Feedback and a copy of the recording was sent to you as well. We apologise for the inconvenience caused.
#MotorHappy