BIsI
Boitumelo Ishmael seoleseng Ishmael.seoleseng
1 reviews | Active since Mar 2022
03 Apr 2023, 11:35
I took service plan with motor happy last year February
I took service plan with motor happy last year February. This year on 29 March 2023 when I took my car for service they said I don't have service plan with then.they said I took warranty plan and that is wrong.i took service plan not warranty or any other services.i am very very disappointed with motorhappy.
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Replies (2)
MotorHappy's replyOfficial
03 Apr 2023, 11:39Hi Boitumelo
We are looking into your complaint and will provide feedback as soon as we can.
#MotorHappy
We are looking into your complaint and will provide feedback as soon as we can.
#MotorHappy
MotorHappy's reply03 Apr 2023, 11:39
Official
Hi Boitumelo
We are looking into your complaint and will provide feedback as soon as we can.
#MotorHappy
We are looking into your complaint and will provide feedback as soon as we can.
#MotorHappy
MotorHappy's replyOfficial
03 Apr 2023, 16:16Hi Boitumelo
Our team has listened to the sales call from last year. The sale was regarding a Warranty Cover for your vehicle and not a Service Plan. We are sorry for any confusion and inconvenience caused.
Should you wish to listen to the call recording we can arrange this with the relevant department.
#MotorHappy
Our team has listened to the sales call from last year. The sale was regarding a Warranty Cover for your vehicle and not a Service Plan. We are sorry for any confusion and inconvenience caused.
Should you wish to listen to the call recording we can arrange this with the relevant department.
#MotorHappy
MotorHappy's reply03 Apr 2023, 16:16
Official
Hi Boitumelo
Our team has listened to the sales call from last year. The sale was regarding a Warranty Cover for your vehicle and not a Service Plan. We are sorry for any confusion and inconvenience caused.
Should you wish to listen to the call recording we can arrange this with the relevant department.
#MotorHappy
Our team has listened to the sales call from last year. The sale was regarding a Warranty Cover for your vehicle and not a Service Plan. We are sorry for any confusion and inconvenience caused.
Should you wish to listen to the call recording we can arrange this with the relevant department.
#MotorHappy