E
Energy
1 reviews | Active since Oct 2021
02 Oct 2021, 14:16
Had my account debit...
Had my account debited multiple times this month, thrice to be specific and yet I only have a single plan with them
Helpful (0)
Replies (2)0
Replies (2)
MotorHappy's replyOfficial
04 Oct 2021, 09:27Hi,
We are sorry to hear about this and we have sent a request to the Administrator to provide feedback on your profile.
#MotorHappy
We are sorry to hear about this and we have sent a request to the Administrator to provide feedback on your profile.
#MotorHappy
MotorHappy's reply04 Oct 2021, 09:27
Official
Hi,
We are sorry to hear about this and we have sent a request to the Administrator to provide feedback on your profile.
#MotorHappy
We are sorry to hear about this and we have sent a request to the Administrator to provide feedback on your profile.
#MotorHappy
MotorHappy's replyOfficial
06 Oct 2021, 11:44Hi,
As per the feedback received from the Administrator you had recently taken out an additional Service Plan to continue covering the services on your car.
MOTON***7 - was purchased in November 2019 for a period of 3yrs/45000km, with a payment term of 30 months. All services have been claimed for before the plan ended, there is still an outstanding balance on this plan which is still being debited. You can make arrangements to pay off the balance via EFT.
MOTON***6 - was purchased in September 2021.
From our side these are the only 2 debits orders on your profile. Can you please send us your bank statement to confirm/verify the third debit order you are referring to?
#MotorHappy
As per the feedback received from the Administrator you had recently taken out an additional Service Plan to continue covering the services on your car.
MOTON***7 - was purchased in November 2019 for a period of 3yrs/45000km, with a payment term of 30 months. All services have been claimed for before the plan ended, there is still an outstanding balance on this plan which is still being debited. You can make arrangements to pay off the balance via EFT.
MOTON***6 - was purchased in September 2021.
From our side these are the only 2 debits orders on your profile. Can you please send us your bank statement to confirm/verify the third debit order you are referring to?
#MotorHappy
MotorHappy's reply06 Oct 2021, 11:44
Official
Hi,
As per the feedback received from the Administrator you had recently taken out an additional Service Plan to continue covering the services on your car.
MOTON***7 - was purchased in November 2019 for a period of 3yrs/45000km, with a payment term of 30 months. All services have been claimed for before the plan ended, there is still an outstanding balance on this plan which is still being debited. You can make arrangements to pay off the balance via EFT.
MOTON***6 - was purchased in September 2021.
From our side these are the only 2 debits orders on your profile. Can you please send us your bank statement to confirm/verify the third debit order you are referring to?
#MotorHappy
As per the feedback received from the Administrator you had recently taken out an additional Service Plan to continue covering the services on your car.
MOTON***7 - was purchased in November 2019 for a period of 3yrs/45000km, with a payment term of 30 months. All services have been claimed for before the plan ended, there is still an outstanding balance on this plan which is still being debited. You can make arrangements to pay off the balance via EFT.
MOTON***6 - was purchased in September 2021.
From our side these are the only 2 debits orders on your profile. Can you please send us your bank statement to confirm/verify the third debit order you are referring to?
#MotorHappy