SC
Stanley C

1 reviews | Active since Nov 2017

02 Aug 2021, 08:55

*****ILENT ACTIVITY

Since i've joined MotoHappy a while ago, my claim was declined citing that i was still within the waiting period when it was never disclosed at sales stage. i then requested a to cancel the plan which they agreed and promised to refund my premiums which they still failed. now they are busy debiting my account. What the hell is wrong with MotoHappy?

0
Replies (2)
MotorHappy
MotorHappy's reply02 Aug 2021, 09:12
Official
Hi Stanley, 

We are sorry to hear about this. Your complaint has been sent to the Administrator to assist, kindly note you will receive feedback within 24-48 business hours. 

#MotorHappy 
MotorHappy
MotorHappy's reply06 Aug 2021, 12:13
Official
Hi Stanley, 

As per the feedback received from the Administrator you had a Service Plan which paid out for your 120 000km & 135 000km service. Your cover has been cancelled as per your request, however there is still a shortfall due based on the services claimed for. 

Should you require more details regarding this, you can contact the Administrator on the below details. 
*  *** 
*  *** 

#MotorHappy