Deduct on the wrong day

Okay so I took a service plan with Motor Happy. And agreed for them to deduct on the 25th of February 2018. Guess what they do? They deduct on the 1st of February!!! I am so disgusted. I even confirmed my debit order for end of feb and they confirmed the amount. I am so disappointed!!!!!! This has to be corrected and refunded into my account!!!!!!