DM
Dimakatso M
1 reviews | Active since May 2022
16 Apr 2023, 18:27
Complain about settling a car that was involved in an accident
My mother is your client. She was involved in an accident on 31 January 2023 till todate the car is not settled. on thde22 April 2023 she will be paying a third installment for a car that she does not have. Her claim number is CLM***. Please finalise the matter it has been long overdue. Contact her on ***
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Replies (2)
MotorHappy's replyOfficial
17 Apr 2023, 07:58Hi Dimakatso
Your complaint has been sent to the relevant department to assist further, feedback will be provided.
#MotorHappy
Your complaint has been sent to the relevant department to assist further, feedback will be provided.
#MotorHappy
MotorHappy's reply17 Apr 2023, 07:58
Official
Hi Dimakatso
Your complaint has been sent to the relevant department to assist further, feedback will be provided.
#MotorHappy
Your complaint has been sent to the relevant department to assist further, feedback will be provided.
#MotorHappy
MotorHappy's replyOfficial
17 Apr 2023, 12:37Hi Dimakatso
As per the feedback received, the claim was approved last week Tuesday. We are still awaiting relevant documentation from your mother which was discussed with her to finalise the excess and claim payment. As soon these documentation is received the claim can be processed. All details were also emailed to your mother as reference to what was discussed with her telephonically.
#MotorHappy
As per the feedback received, the claim was approved last week Tuesday. We are still awaiting relevant documentation from your mother which was discussed with her to finalise the excess and claim payment. As soon these documentation is received the claim can be processed. All details were also emailed to your mother as reference to what was discussed with her telephonically.
#MotorHappy
MotorHappy's reply17 Apr 2023, 12:37
Official
Hi Dimakatso
As per the feedback received, the claim was approved last week Tuesday. We are still awaiting relevant documentation from your mother which was discussed with her to finalise the excess and claim payment. As soon these documentation is received the claim can be processed. All details were also emailed to your mother as reference to what was discussed with her telephonically.
#MotorHappy
As per the feedback received, the claim was approved last week Tuesday. We are still awaiting relevant documentation from your mother which was discussed with her to finalise the excess and claim payment. As soon these documentation is received the claim can be processed. All details were also emailed to your mother as reference to what was discussed with her telephonically.
#MotorHappy