FR
Frans R
1 reviews | Active since Jul 2011
08 May 2026, 07:12
cancellation
I joined Liquid Capital yesterday but i got a better price with my current insurer i requested Motor Happy via email to cancel the policy as it was the first day a 5 day cooling off period applies i had no reply since yesterday
Helpful (0)
Replies (2)0
Replies (2)
MotorHappy's replyOfficial
08 May 2026, 09:01Hi Frans
We are sorry to hear about how you feel. As we strive to give our clients good service kindly note that we looking into your complaint to see how we can improve.
#MotorHappy
We are sorry to hear about how you feel. As we strive to give our clients good service kindly note that we looking into your complaint to see how we can improve.
#MotorHappy
MotorHappy's reply08 May 2026, 09:01
Official
Hi Frans
We are sorry to hear about how you feel. As we strive to give our clients good service kindly note that we looking into your complaint to see how we can improve.
#MotorHappy
We are sorry to hear about how you feel. As we strive to give our clients good service kindly note that we looking into your complaint to see how we can improve.
#MotorHappy
MotorHappy's replyOfficial
22 May 2026, 11:04Hi Frans
We sincerely apologise for the inconvenience and frustration experienced regarding your cancellation request.Please note that Customer Care has emailed you to confirm that your cancellation request has been escalated to the relevant department for further assistance and processing. We appreciate your patience while this matter is being attended to.
#MotorHappy
We sincerely apologise for the inconvenience and frustration experienced regarding your cancellation request.Please note that Customer Care has emailed you to confirm that your cancellation request has been escalated to the relevant department for further assistance and processing. We appreciate your patience while this matter is being attended to.
#MotorHappy
MotorHappy's reply22 May 2026, 11:04
Official
Hi Frans
We sincerely apologise for the inconvenience and frustration experienced regarding your cancellation request.Please note that Customer Care has emailed you to confirm that your cancellation request has been escalated to the relevant department for further assistance and processing. We appreciate your patience while this matter is being attended to.
#MotorHappy
We sincerely apologise for the inconvenience and frustration experienced regarding your cancellation request.Please note that Customer Care has emailed you to confirm that your cancellation request has been escalated to the relevant department for further assistance and processing. We appreciate your patience while this matter is being attended to.
#MotorHappy