FF
Frazer F

1 reviews | Active since Sept 2021

16 May 2022, 16:03

Bad service

I took 2 mechanical warranties with the company and the reason for taking was because the bumper to bumper covers for small components. Now my claim is declined because my car is old an they don’t cover shocks for my car.

0
Replies (2)
MotorHappy
MotorHappy's reply16 May 2022, 16:07
Official
Hi Frazer,

We are sorry to hear about your recent claims experience. Your review has been sent to the complaints team to advise on this. Kindly note you will receive feedback within 24-48 business hours. 

#MotorHappy 
MotorHappy
MotorHappy's reply03 Jun 2022, 14:06
Official
Hi Frazer,

As per the feedback received regarding your claim, unfortunately the components that needed repairing is not part of the listed components on the Warranty Cover you have. 

Kindly refer to the product booklet as indicated to confirm the components covered on your car. 

We are sorry for any inconvenience caused. 

#MotorHappy