Bad Service

I have a Service Policy with MotorHappy(Liquid Capital), my March debit order never went off, i tried numouris times to phone them, to please collect the debit order, as this is an important policy. However it's the 11th April today, and after many failed phone calls, facebook messages, and emails, i still have not gotten any reply or phone call from them. It seems they just don't care. This is by far the baddest service i have gotten. Stay away from them