KL
Kim L
1 reviews | Active since Aug 2014
22 Dec 2025, 10:00
********* and poor service
Receiving multiple emails saying that MFC and Motor Happy will increase my premiums without proof of insurance despite having sent it several times, with the VIN and Engine number. I had this same problem last year and had to fight for weeks for my money back. *********
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Replies (2)0
Replies (2)
MotorHappy's replyOfficial
22 Dec 2025, 10:08Hi Kim
We are sincerely sorry to hear about your experience through us. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
We are sincerely sorry to hear about your experience through us. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
MotorHappy's reply22 Dec 2025, 10:08
Official
Hi Kim
We are sincerely sorry to hear about your experience through us. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
We are sincerely sorry to hear about your experience through us. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
KL
Kim L's updateReviewer Update
22 Dec 2025, 10:18I have finally managed to get through to a co sultans by telephone. Please not that your services are ********* as there were countless mails sent before. The same thing happened last year where I had to fight forever to get my money back. I believe this is done intentionally to take more money from customers. Keletso Molubi has told me it’s now been validated after I had to send 100 mails and tey to get through to your call centre. I do not expect to fight for my money back or do this again in a month from now
KL
Kim L's update22 Dec 2025, 10:18
Reviewer Update
I have finally managed to get through to a co sultans by telephone. Please not that your services are ********* as there were countless mails sent before. The same thing happened last year where I had to fight forever to get my money back. I believe this is done intentionally to take more money from customers. Keletso Molubi has told me it’s now been validated after I had to send 100 mails and tey to get through to your call centre. I do not expect to fight for my money back or do this again in a month from now