MOTOR GLAZE CAR SALES VEREENING - TERRIBLE SERVICE

HAVE INQUIRED ON AN AUDI A5 THAT IS FOR SALES AT AUTO GLAZE - VEREENIGING<br> <br> I SPOKE WITH A LADY CALLED MARRION, SHE SEND THROUGH THE APPLICATION DOCS TO APPLY FOR THIS VEHICLE. I MENTIONED I HAVE A TRADE-IN AND I NEED AN OFFER. <br> <br> I GOT A TERRIBLE RESPONSE/FEEDBACK FROM THE MANAGER AND MARION (SALES LADY). <br> <br> WHAT BOTHERS ME IS THE FACT THAT I ALSO WORK IN THE MOTOR TRADE AND THEY COULD NOT EVEN GO THE EXTRA MILE TO GET A WHOLESALER TO GIVE A COVER ON MY VEHICLE AND EVEN ASSIST ME WITH FINANCE ON THIS VEHICLE, I ONLY GOT A BAD RESPONSE/FEEDBACK FROM THIS DEALERSHIP.<br> <br> Hi natasha, <br> As I explained to you, the vehicle you are interested in, is a private deal. I've spoken to the buyer but we cannot take your trade-in on this vehicle. Sorry we cannot be of help.<br> Kind Regards, Marion<br> Motor Glaze<br> <br> I TAKE CUSTOMER SERVICE VERY HIGHLY AND PROUD OF IT, BUT THIS IS SHOCKING TO ME REALLY!!! I STILL CANT BELIEVE THIS IS WHAT YOU HAVE TO DEAL WITH AT SOME DEALERS, IT SHOWS THAT IT IS ALL ABOUT MAKING A SALE AND NOT ABOUT THE CLIENT.<br> <br> SHOCKING REALLY!