Extremely Poor Service

I bought a vehicle 3 months ago from Motor City. The vehicle had no spare key, no mats, no service book, no radio arial. Till today I have not received all of the above. everything keeps coming in drips and drabs. it took almost 2 months to get the spare keys and book. no follow up call from the manager at all to apologise. I kept following up with them Till today my sales man Freedom still has not given me the mats for the car. Everytime i call to followup he says they coming they coming. disgusting service from this company. I will never purchase any vehicle from them or refer anyone to them. extremely disappointed.