The worst service ever!!!

My Battery on the scooter was not connected to the stator (this is like an alternator, responsible for charging my battery as I drive). I had just taken the scooter in for the 300km service, cost me R450. A WEEK later my scooter would not start, I phones the branch and was told I must just wait as the mechanic was not in. I finally got hold of a different company who replaced my battery as the NEW one in my scooter was so flat they could not even charge it, it was leaking and bulging at the sides. I then wrote a complaint to HEAD OFFICE who never responded, but had the branch phone me and the receptionist rudely asked my why I had complained.I have never heard back from head office still. I then took the broken battery into the Motomia branch for them to test it as it is still under warranty and I want the money back that I had paid for the new battery( R550) more than the service cost me. They now inform me that the battery is faulty and they can only give me a discount on my next service,the next one is only 2500km service.I am still waiting for the discount in writing. I have never experienced such bad service and horrific neglect from a franchise before. I am disgusted .