WC
Wilfred C

1 reviews | Active since Apr 2015

20 Apr 2015, 17:09

More breakage than repaires

I booked my Nissan Navara DC in to have a air conditioning part replaced. My entire dash was taken out and I was never told from the start, that it would cost me R 4200-00 to assemble it again. So I paid the money, but the glove compartment was not lined up and can not lock, my middle console a big piece cracked open, my cruise control not working, my radio not receiving channels and keeps shutting off, and face of 2 din radio not opening. I took it back to sort out these issues, and was told by Thys that over years, the dash (console) do get brittle. My argument is, it was given to him in one piece !!!! so I expect it back the way it was given to him. I got my bakkie back, and again no one inspected all the errors with me. Now, still my cruise control is not working. My touch screen on the radio does not work at all, and still no reception on it. My head light switch to adjust the light is totally dead. The console that was broken was just glued together. And I lost R 4200-00 plus more in the process. This is an expensive vehicle..... Very poor workmanship and unprofessional services. Very, very disappointed !!!

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Replies (1)
Motolek
Motolek's reply21 Apr 2015, 23:37
Official
Hello wilfredc007,

We regret hearing about your unpleasant experience at Motolek Stikland. Please be assured that the matter will be addressed asap. Our Regional Technical Manager Selwyn Cousins will be contacting you shortly to assist with your complaint.

Kind Regards
Riaan LLoyd
National Franchise Manager Motolek