RI
Ryan I

1 reviews | Active since Nov 2010

13 Aug 2019, 14:14

I will never drive into another Motolek branch in my life.

I took my car to Motolek Ranburg at the beginning of January 2019. Long story short, they kept my car for 4 months until I accepted the new quote of R10160.25 which was originally R6319.25. I had no choice at the car's electronics had been completely stripped and was not drivable. After paying most of the full amount upfront, I get a phone call saying that the company has moved premises. Things aren't adding up, so I phone the Motolek head office to find out what's going on. It turns out that the Head office has a case against the new owner and I am told to get my car out of there as soon as possible. (This is the best Motolek head office can do to help me, even thou I had taken my car to one of their branches. As listed on the website before they took in off about a month ago). I then proceeded to rush to the new premises where my car is been held. Only to discover the name of the company has changed to Autolek and that they had ****** my spare tyre and boot liner and the electronics where in a worse-shape then when I first dropped my car off. After getting into an altercation with the owner, I was given the choice of paying the outstanding amount or pay a daily storage fee (around R250 per/day x 6 month = R45000).

I hold Motolek personaly responsible for this finical hit, stress and not having a car for 6 months. I am sorry, they could have warned costumers and forced the new owner to remove the company branding and stop him from trading as Motolek Randburg. Instead they did nothing, I am just one case of many who have been ****med out of my hard earned Rands.

0
Replies (0)