Bad attitude and no ownership
<p>On the 24th November I took in my Ford Ranger at Motolek Tzaneen. It had a diagnostics problem so one headlight buld was not working. I was charged R900.</p> <p> </p> <p>Two weeks later the same problem started. I went back to Motolek, the reception lady said I have to pay the same amount again to fix a problem which they have failed to fix correctly two weeks prior.</p> <p> </p> <p>Looks like backdoor service to me</p> <p> </p> <p>Avoid this branch by all means</p>
Good day Mr. Ndlhovu,
Please accept our apology for only responding today.
I have escalated your complaint above and our Regional Franchise Manager will investigate accordingly.
Thanks and regards,
The franchise team.
Good day Mr. Ndlhovu,
Please accept our apology for only responding today.
I have escalated your complaint above and our Regional Franchise Manager will investigate accordingly.
Thanks and regards,
The franchise team.
