1 reviews | Active since Jul 2016

09 Dec 2016, 10:07

Bad attitude and no ownership

<p>On the 24th November I took in my Ford Ranger at Motolek Tzaneen. It had a diagnostics problem so one headlight buld was not working. I was charged R900.</p> <p> </p> <p>Two weeks later the same problem started. I went back to Motolek, the reception lady said I have to pay the same amount again to fix a problem which they have failed to fix correctly two weeks prior.</p> <p> </p> <p>Looks like backdoor service to me</p> <p> </p> <p>Avoid this branch by all means</p>

0
Replies (1)
Motolek
Motolek's reply10 Aug 2017, 13:43
Official

Good day Mr. Ndlhovu,

Please accept our apology for only responding today.

I have escalated your complaint above and our Regional Franchise Manager will investigate accordingly.

Thanks and regards,

The franchise team.