Failure to provide service paid for

Motofinn was approached last year to assist with selling my vehicle. They are supposed to facilitate the transaction, paying of settlement amounts, etc.<br> <br> This week I found a buyer and contacted Mr Sutherland via email. I also called his office- and cel number, due to the urgency shown by the buyer. These calls and correspondence has gone unanswered for three days. I ended up doing what I paid him to do myself.