KW
Kiah W

1 reviews | Active since Sept 2019

17 Sept 2019, 13:23

Worst Gym in George

Motion Fitness George has literally the worst service in the world. My friend and I signed up for a ONE year contract, only to find out that the sales consultant ticked the 24 month box, even though we made it extremely clear that we want a 1 year contract. He only ticked this box after we signed our contract.

After taking this up with their pathetic "head office", nothing has been done to help us.

My friend was told that someone would help her transfer her contract (I had already sold mine at that point) and now when she called back they were being extremely uncooperative again. Pathetic service and an even more pathetic and *********** Manager.

If I could give a negative rating I would. They are sly and do not care about their clients.

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Replies (1)
Motion Fitness
Motion Fitness's reply19 Sept 2019, 13:30
Official
Afternoon,
Please except our apologies for any inconvenience this has caused.
Please would you mail the copy of your signed membership agreement, to ***, that shows that it was not completed when you joined the club so I may rectify the problem.
Regards
Neil Strangleman
Director