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zane lee lawrence seconds

1 reviews | Active since Jul 2015

19 Aug 2015, 08:39

Very Bad service to cancel my contract

I had a year contract since Aug. 2013 to Aug. 2014 and up until today I'm still getting debited every month this month its a year after my contract expired and no one seems to be helpful. I think its time to call my attorney to solve this matter.

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Replies (1)
Motion Fitness
Motion Fitness's reply02 Sept 2015, 11:24
Official
Hello Doffel,

As per our telephonic conversation today, please except our apologies for the aggravation and frustration that this situation has caused. It was due to no fault on your side, we did not receive the request to cancel from the club.

We will be refunding all the funds that were debited against your account from the day that you requested to cancel as indicated on the cancellation request.

Please do not hesitate to contact me if there is anything else that I can assist or resolve for you.

Regards
Neil Strangleman
Director Motion Fitness