LJ
Louis J

1 reviews | Active since Jun 2013

23 Aug 2018, 22:28

Threaten with blacklist

I moved from George to Mosselbay few months before my contract expired and requested that my contract be cancelled but my request was rejected and the only option was to buy the contract out which I did and now after two years i get a sms from a attorney that state that they will blacklist me if i don't pay the outstanding amount, i was so shocked that i phoned them to hear what's going on and they advised me that the subscription was not cancelled, now who do you blame because this contract was paid up and cancelled in 2016 due to the fact that I can not use the service where I stay....... No Motion Fitness in Mosselbay. Can anyone help me with this matter please

0
Replies (2)
LJ
Louis J's update28 Aug 2018, 07:40
Reviewer Update
No reply....... That is exactly why your contract dont get cancelled when you cancel it and after 2 years without any written confirmation handed over to attorneys......
Motion Fitness
Motion Fitness's reply25 Mar 2019, 13:43
Official
Good Afternoon Louis,

Please accept our apologies for any inconvenience or frustration this situation may have caused. It was not our intention, all our members, past and current are important to us.

Please would you send me a mail to *** so that I can look into this and ensure it has been resolved satisfactorily.

Regards

Neil Strangleman : Director Motion Fitness