1 reviews | Active since Jul 2017
Terrible service
<p>Yesterday (11/07/2017) I received a sms that said my Motion Fitness Worcester account is in arrears and if I don't pay, legal steps will be taken and I will be blacklisted. I ended my contract more than 2 years ago on 14/04/2015. I paid all the money that was owned after my contract was ended. So was flabbergasted to be told in 2017 that I still owe them money. Apparently my account was never closed and they never stopped the debit order. I closed my Absa savings account from which the debit order was taking money because I moved to an Absa current account. Not happy with Motion Fitness poor service. Luckily I kept a copy of my cancellation form.</p>
Good Afternoon,
Please except our apologies for any upset that this situation may have caused you.
Please would you e-mail a copy of your cancellation request so that i can look into this situation and resolve it. My e-mail address is ***
Regards
Neil Strangleman
Director ; Motion Fitness
Good Afternoon,
Please except our apologies for any upset that this situation may have caused you.
Please would you e-mail a copy of your cancellation request so that i can look into this situation and resolve it. My e-mail address is ***
Regards
Neil Strangleman
Director ; Motion Fitness
Neil I've send numerous e-mails already to you. Still waiting for a reply.
Neil I've send numerous e-mails already to you. Still waiting for a reply.
Good Morning,
I did take us some time to track down and investigate what happened with your membership. The error was on our side and please accept our apologies for the annoyance that this situation caused you.
Your memberships balance has been amended and brought back to R0.00, the cancellation is still in place and we have removed you from the Ward, Ward and Pienaar's data base.
Please do not hesitate to contact us again in the future if there are any other issues or anything that we can assist you with.
Regards
Neil Strangleman
Director : Motion Fitness
Good Morning,
I did take us some time to track down and investigate what happened with your membership. The error was on our side and please accept our apologies for the annoyance that this situation caused you.
Your memberships balance has been amended and brought back to R0.00, the cancellation is still in place and we have removed you from the Ward, Ward and Pienaar's data base.
Please do not hesitate to contact us again in the future if there are any other issues or anything that we can assist you with.
Regards
Neil Strangleman
Director : Motion Fitness
Thank you Neil much appreciated.
So glad everything is now sorted.
Thank you Neil much appreciated.
So glad everything is now sorted.