Terrible ,Poor ,Service Delivery Motion Fitness

<p>Hello Peter I want to tell everyone of Motion Fitness Poor Service. In March my muscles and joints was starting to pain very much when I was exercising at gym. I went to a doctor and he send me for blood test, My bloodtest came out postive, he diagnose me with a muscle illness. He gave me a sick letter to give to Motion to say to cancel my contract, becaus exercising is making my pain worst. I went to the gym, the lady infort told me that head office won't accept my sick letter to cancel my contract, I ask that I can fill in a cancellation form, but se refuse and let me fill in a freeze form, I ask a copy. My pain did not stop, agian I went to my another Dr, she send me for more bloodtest, again it came out positive, she diagnose me with SLE. She gave me also a sick letter to handed in at Motion, she wrote that my illness is chronical and that they must cancel my contract. I went to the gym again, the lady let me fill in a cancellation for, I gave her again both of my sick letter to make copies , she made my also a copy of the cancellation form. After that I phoned weekly sometimes daily to get hold of the manager of Worcester Motion Fitness to make a appoint with him, the reception . was making the whole time excuses and taking message but no one us getting back to me. Idid get a Motion Fitness number in CT, I phone them out of desperate, 1st they said they can't help me ,I must sort it out at Worcester branch, I told the I am phoning the whole time the manager and I am emailing him, but I getting no response. The said they will email him also but cant get involve. No respond. I was constantly phoning both office for any news, but nothing. I am emotional about my illness, I have to deal with that and taking medicine everyday, it is expensive, the gym is still deducting freezing money monthly , I need that money for my medication, they making my worries more. Nobody wants to give me the number of the office dealing with cancellation. For the 1st time last week the manager made cintact with me, I had to give him again the copies of the sick letters, he is now on leave and nobody can help me, I have phone the Worcester branch and CT branch yesterday, nobody wants to get involve or help me. I want all my freeze payments what was deducting and I want numbers of who I can Confront with my situation. What about all my phone calls I made to get hold of everyone, emails I was sending, I have prove of everthing. Never is along time Motion Fitness , but I will never ever sign up with you people again in my whole life, because I didn't ask for my illness and this is the support I getting by you, making it for me difficult. I want answers and I want my money back and my contract to be cancel.</p>