SM
Siviwe M

1 reviews | Active since Dec 2018

21 Dec 2018, 17:08

Such awful treatment from Motion Fitness

I am genuinely unhappy with my being handed over to lawyers as I had made all the necessary payments in terms of physical money... the reason why I even had to make such payments was because of a system that did not dedcut correctly... having payed in advance there also deductions on my account and now they cannot access their systems to see what I "allegedly" owe... I am very disheartened by this, even the treatment I received at Motion Fitness East London as though I am some cheapskate I am basically the Joke of that reception. When I called this lawfirm to make a direct payment they too were closed and I have to wait for the 7th January just to get help on the issue. I want to cancel my membership with immediate effect ...I am so upset as my money has been going down the ****** toilet

Yours Sincerely Siviwe Mdyogolo

0
Replies (1)
Motion Fitness
Motion Fitness's reply25 Mar 2019, 09:49
Official
Good Morning,

Please accept our apologies for any inconvenience that this situation may have caused, it was not our intention.

Accounts are only handed over to the attorneys once an account is 90 days in arrears or longer, Based on what you are stating above, I suspect there could be system error. Please would you send me your details to *** so that I can look in to it and have the situation resolved.

Regards

Neil Strangleman : Director Motion Fitness