1 reviews | Active since Apr 2015
Shocking service
<p>We have been trying to cancelle our account for 3 months , no one gets back to us when they say they will , headoffice cant help us cause every time i call no managers are there or available. It is shocking on how many times i have tried to get assistance and i am at the point of being totally fed up.</p>
Good Afternoon,
Firstly, please except our apologies for any frustration or aggravation that this situation may have caused you.
Cancellation is an easy process and only has two criteria to cancel, firstly the membership needs to be out of its minimum duration and secondly the membership should be current with regards to the financial obligation. If both of these criteria have been met, you may request a cancellation to be done, in writing at the club by giving 30 days notice. Once that is done the membership will be cancelled.
Regards
Neil Strangleman
Director : Motion Fitness
Good Afternoon,
Firstly, please except our apologies for any frustration or aggravation that this situation may have caused you.
Cancellation is an easy process and only has two criteria to cancel, firstly the membership needs to be out of its minimum duration and secondly the membership should be current with regards to the financial obligation. If both of these criteria have been met, you may request a cancellation to be done, in writing at the club by giving 30 days notice. Once that is done the membership will be cancelled.
Regards
Neil Strangleman
Director : Motion Fitness