Run and never look back

Wish I coukd Give 0 stars, during lockdown I lost my job, notified them that I'm unable to make payment but will pay once I get a job. I requested my account to be frozen, they continued to debit none the less, we were offered various of option as reimbur*****t for paying when we couldn't use the Gym - after most of us agreed that we don't mind paying a quarter of the fee but not the full amount - this wasn't even considered. I was offered membership for a friend, all my friends already had contracts at motion fitness. I ended up canceling my debit order by the bank that is when they started phoning me to tell me its not allowed, when I finally managed to pay I even canceled my subscription, put in a written notice of cancelation and waited for them to give me in writing that my contract was canceled - they then wanted to charge me an extra month, because apparently you have to pay for 13 months not 12 (absolutely bull****) the companies response was we "we are not other gyms, and is allowed to do whatt we please"