Poor service and Bad recommendation

I signed up with Motion Fitness George in September 2017. I askedthe person who signed me up if he could recomend a personal trainer to assist me with weight loss. He intoduced me to Jean Roussart. Jean set up a meeting with me to discuss my weightloss goals and going forward. So i signed up with him and paid R5000 for 20 sessions. Never the less i was hopefull and trusted him. We started off with three sessions a week but he only attended two. Making excuses for not showing. The next week the same thing happend. So i startet doubting him and asked for a refund. I also contacted management but they were not helpfull in solving my problem. Jean dissapeared with my money. I managed to track him down. But to this day im still paying motion fitness their monthley fee as stated in my contract. I feel disgusted that they could recommend this person to me kbowing he had a bad track record seeing that i was not the first person he did this to. Not a single phone call from Motion fitness to appologise or to help me solve my problem. My money is good but not Me.