1 reviews | Active since Apr 2018
Nothing but bad service
It is a shame that 1 star is the lowest rating one can give. I would've liked to give NONE! Deducted money twice out of our account for the last two months, and the membership was cancelled LAST YEAR IN JUNE. No reply as whether they will be refunding the money they took. Complete lack of customer service. Quick to deduct money but slow as to paying it back. Wondering if they will do it again this month. Fed up with the *****ing.
Good Afternoon,
Please accept our apologies for any inconvenience or frustration that this situation has caused.
Our members, both current and past are extremely important to us. It was not our intention to damage our brand with posts such as this. Please would you send me the details of the situation to ***.za and i will look into it immediately and resolve the situation.
If we have deducted money incorrectly, we will refund you without hesitation.
Regards
Neil Strangleman
Director : Motion Fitness
Good Afternoon,
Please accept our apologies for any inconvenience or frustration that this situation has caused.
Our members, both current and past are extremely important to us. It was not our intention to damage our brand with posts such as this. Please would you send me the details of the situation to ***.za and i will look into it immediately and resolve the situation.
If we have deducted money incorrectly, we will refund you without hesitation.
Regards
Neil Strangleman
Director : Motion Fitness