JN
Jessica N

1 reviews | Active since Apr 2018

03 May 2018, 05:34

monthly debit order motion fitness Georges

I wish there were negative star's that you could give a companyand not just one because motion fitness Georges service and communication is terrible

motion fitness George is so quick to say "we put our clients first they are the number one priority" but once you want to stop being a client and stopped your contract as per management confirmation , motion fitness continues to deduct debit orders . They never Available to help and my emails are always ingnored.

Motion fitness site says please contact us if you have any enquiries. ... I am just being flat out ignored

how can I resolve this problem?

they continue to deduct without even an inkling of trying to help? The manager there Mr Paul Kelly wont even speak to me anymore and all I would like is to stop my debit order

0
Replies (3)
Motion Fitness
Motion Fitness's reply04 May 2018, 09:21
Official

Good Morning,

Firstly, we would like to apologise for any inconvenience or frustration that this situation may have caused, our brand and members are extremely important to us, both current and past.

Please would you mail me, *** all the particulars of your complaint and i will resolve it timeously.

Regards

Neil Strangleman : Director Motion Fitness

JN
Jessica N's update16 May 2018, 09:43
Reviewer Update
hi there Mr Neil Strangleman I sent you all the details through to your email. thank you for your help really appreciate it look forward to hearing from you Kind regards Jessica
JN
Jessica N's update17 May 2018, 22:03
Reviewer Update
hi there Neil Strangleman director of motion fitness just trying to follow up if you got my email?