1 reviews | Active since Oct 2017
*********** doesn't describe this company
Where to start.... Faulty machines, that are never repaired(where does the double levy go to?) Stinking and dirty steam room. Leaks in building, slipping, sliding and falling around the gym. Complaints to employees lead to getting laughed at. Getting shouted at, harassed called a **** etc etc. Broken aircons. Getting called into a office and shouted at by management for trying to transfer contract to the next unlucky victim... a crazy cancellation fee, for really no service supp****, how do I justify continuing to gym somewhere that is a hazard to my well being? How does a gym take everyone that signs this contract for a ride and not take any responsibility for its unprofessionalism?
Good Afternoon,
Please accept our apologies for any inconvenience that this situation may have caused.
The steam room was recently re tiled and should not be dirty or stinky. If you do find this again in the future, please do not hesitate to contact our reception desk so that we can attend to it. I have been at the club recently and have not found the steam rooms to be in the condition you have described.
We do take complaints like this very seriously, please would you send your complaint to Anri, our Regional Club Manager at ***. He will personally take care of this situation and take the necessary action where applicable.
Regards
Neil Strangleman
Director : Motion Fitness
Good Afternoon,
Please accept our apologies for any inconvenience that this situation may have caused.
The steam room was recently re tiled and should not be dirty or stinky. If you do find this again in the future, please do not hesitate to contact our reception desk so that we can attend to it. I have been at the club recently and have not found the steam rooms to be in the condition you have described.
We do take complaints like this very seriously, please would you send your complaint to Anri, our Regional Club Manager at ***. He will personally take care of this situation and take the necessary action where applicable.
Regards
Neil Strangleman
Director : Motion Fitness