bad quality sercice

<p>I signed a one year contract last year august at motions fitness club where they said the payments will go off per debit order, and the consultant Lana told me a double payment will go off in december for a payment in january because most people dont leave money in their bank account in the month of january. In February i went in to motion fitness to complain to ther manager paul, as he said the payment was not for membership fees but for additional payments for new equipment, so i reverse that transaction because that was misleading info given to me by the consultant in the first place.</p> <p> </p> <p>From Feb I have notice that no debit order went off my bank account and went in to the fitness club to query it, but they could not give me an answer. I filled in another debit order from that they send to head office but nothing was done so i paid every month by them. I ask the reception every month why the payment wasnot debited from my account because that was my agreement with them.</p> <p> </p> <p>In June I didnot went the gym and there was not a dedution made off my account. Each month I leave enought funds in my account so that my debit orders should go off but nothing. In July when I went to the gym and query my account it was more that it was surpose to be and the receptionest told me I must write a complain and should not pay at that stage as their head office will phone me, but i didnot receive anything from motion fitness.</p> <p> </p> <p>In August they told me I was handed over not for my mistake but for theirs. I even went to the bank draw all my bankstatements and took to paul so that he can investigate. But even he dont get back to the customer. Yesterday I went back there and he was busy training cant give me answer*****r service</p> <p> </p> <p> </p> <p> </p> <p> </p>