PATHETIC SERVICE

Good day,i have sent my documents to you guys on Monday(08/01/2018),still no feedback even today,i was told since Monday that I will get a response,but dololo!!!!I called today (10/01/2018) and Rose told me that Nokuthula is not at work and Motemo finance do not assist people who stay in Samrand,my question is why I wasn't told this on Monday,i wasted my time and energy calling you guys everyday....PATHETIC SERVICE!!!!!