1 reviews | Active since Feb 2011
Appalling Service
<p>At first contact I asked if they did moles and they assured me as per their website they do AL pests. When they inspected teh property, I asked when they would be installing the mole trap. They claimed they first had to order it. I had to pay inadvance and when they delivered it 3 days later they did not bother to install it. On my query they said they do not do moles and had told me so?</p> <p>No where did they say this as they had ample opportunity to do so: at first contact; when they inspected thepropert; when they sent me the quote; whenthey delivered it?! *** strining along a customer just tomake a quick buck?!</p>
The Business did respond to me via email and we have found a reasonable solution. In essence I need to apologise as I had over reacted based on assumptions I mad without understanding the full story. None the less Mostert Pest Control did contribute to a resolution and thus should be given credit for them going the extra mile to satisfy their customers.
The Business did respond to me via email and we have found a reasonable solution. In essence I need to apologise as I had over reacted based on assumptions I mad without understanding the full story. None the less Mostert Pest Control did contribute to a resolution and thus should be given credit for them going the extra mile to satisfy their customers.
Best regards,
Best regards,
