Unfairly and ******

I moved to a prepaid company called Mostech metering mid July 2019 due to a horrible service with previous prepaid company Ratcom little did I know I was moving from bad to worse. As per communication from Mostech July payment would go to previous prepaid company even though i had moved to them I was understanding as I had moved to them middle of the month and billing was already processed.End August I never received payment only upon enquiring in September I was told I would receive a payment for both August and September month end September as they had a problem with billing however it has been sorted out came end September I never received any payment again no communication I had to enquirer only to be paid 551 which is payment for one prepaid meter for 1 month out of 4 prepaid meters. I then tried to call the landline number on their email only to find that the number doesn’t exist now the technician answers his phone when he feels like it most days he don’t answer. First I was told they are waiting for collectors then I was told I’ll receive my payment then I was told to move my meters to another company then I was told not to worry I’ll receive my money today I’m told to go seek a refund from my previous prepaid company which doesn’t have my money the money is with Mostech they defer trade