Not enough staff???
<p>I am so disappointed with the Moses Mabida activities people. We arrived to do the sky walk today as when I phoned last week I was told that I cannot book & must just arrive, only to be told that they do not have enough staff to do the walk & can only run the sky car!</p> <p>The sky walk is only open on weekends & public holidays so are they seriously telling me you can't find staff for TWO DAYS A WEEK?</p> <p>What an absolute joke & a waste of my time! The worst part is that when I told the woman that they should at least put it on their website that one should call first to check if they are open or not I was told "then I should contact their marketing department".</p> <p> </p> <p>Completely disgusting service & attitude especially as a supposed attraction for our city!</p>
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions
Dear Madam
Apologies for the delayed response, we have only recently registered a Moses Mabhida Stadium account on Hellopeter in order to interact on this platform.
Thank you for bringing your complaint to our attention, we would like to apologise sincerely for the bad experience on your visit to the stadium.
The information that was communicated to you by our employee was incorrect regarding the availability of staff and we will take steps to correct that internally in order to provide consistent service. We offer Adventure Walks only on weekends and during school holidays, weather permitting.
The stadium would like to offer you 3 x complimentary Adventure Walk tickets as compensation and so you can enjoy the activity you set out to do.
Please contact me on *** or *** to arrange your tickets.
Yours sincerely,
Gugu Kiti
Supervisor: Stadium Retail and attractions