Disgusting attitude

Think twice before you consider dining at one of the supposed best restaurants in the country. They don't give a damn about customers. I made a reservation a month prior to a special occasion. Closer to the time of our reservation the restaurant wanted to confirm our reservation and informed me that they require a minimum deposit of R4375. That is what it would've cost us, excluding drinks. I was never informed that a deposit will be required first of all. Why not inform the customer when the booking is made? Second of all, the menu couldn't be guaranteed. What is the point of having the menu and pricing available on your website if it is going to change. It should be put on the website, 'Subject to change without notification'.<br> <br> My sister phoned the restaurant to confirm the deposit. The lady was so rude and abrasive to her that I decided to cancel the booking, via email. The booking manager wanted to know why, so I raised all my concerns. They didn't even apologise, I received a snotty email instead. A deposit should rather be R1000.00 instead of paying the total amount.<br> I really didn't appreciate the manner how we were treated. Not sure I want to dine there ever.