Mosaic Funeral Group
Verified Business
|2.7|3 Reviews (last 12 months)|Responds in 6h 34m
Mosaic Funeral Group
Verified Business
|2.7
3 Reviews (last 12 months)
Responds in 6h 34m
Performance(last 12 months):
Reply Time
6h 34mNPS Score
-100Unlikely
Reply Time
6h 34m
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.7|3 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Mosaic Funeral Group
How is Mosaic Funeral Group rated on Hellopeter?
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTK
SM
Sipho M
1 reviews | Active since Jan 2025
19 Apr 2026, 07:17
No Compassion, No Accountability, Poor Service
I had a very disappointing experience with Mosaic Funeral Group. My mother’s valid, fully paid funeral policy was wrongly rejected, the claim assessor was disorganised and unempathetic, and I was pressured to pay for services that were covered while I was grieving. This was poor service at a very difficult time, and I would not recommend them
Helpful (0)
|Replies (1)SM
Sipho M
1 reviews | Active since Jan 2025
19 Apr 2026, 07:17
No Compassion, No Accountability, Poor Service
I had a very disappointing experience with Mosaic Funeral Group. My mother’s valid, fully paid funeral policy was wrongly rejected, the claim assessor was disorganised and unempathetic, and I was pressured to pay for services that were covered while I was grieving. This was poor service at a very difficult time, and I would not recommend them
0
Replies (1)AVdv
Alicia Van der verg
1 reviews | Active since Feb 2020
27 Sept 2025, 09:16
Best Service Ever!!! Highly recommend!!!
I would like to express my deepest gratitude to Mosaic Funeral Group for the compassionate and professional way they assisted with my brother’s cremation. A special thank you to Martin and Sonja for the incredible support they gave to our family during such a difficult time. Their kindness, patience, and willingness to go the extra mile brought us so much comfort. We are truly grateful for the dignity and care shown throughout the process.
Helpful (0)
|Replies (1)AVdv
Alicia Van der verg
1 reviews | Active since Feb 2020
27 Sept 2025, 09:16
Best Service Ever!!! Highly recommend!!!
I would like to express my deepest gratitude to Mosaic Funeral Group for the compassionate and professional way they assisted with my brother’s cremation. A special thank you to Martin and Sonja for the incredible support they gave to our family during such a difficult time. Their kindness, patience, and willingness to go the extra mile brought us so much comfort. We are truly grateful for the dignity and care shown throughout the process.
0
Replies (1)