Morvest pinnacle solutions

Hello Peter i have an issue ,i have worked on this company (Morvest Pinnacle solutions) from the 26th of April 2009 up until 31 January 2010 ,my clock number was 10236 and i did not claim my benefits until the date of Friday 20th of April 2018 at 20:35pm all because i did not know what to do(thats when i sent then e mail regarding my benefits after getting advises from the collegues who got their benefits and thats where i asked for some forms to take to the (RFLIPF) the transport sector for retirement funds and thats where i would have gone to collect whats been there for me like everyone else who got their benefits,the forms were sent to me at 11:41am ,on the 2nd of May 2018 i went to the transport sector mentioned above in Braamfontein, i was told it was all gonna be fixed in 6 months, then in 6 months i called and they said its all ok cause everything had to undergo processes via SARS and all of a sudden when i called again i was told by their call centre agent that theres no benefits for me and i was told that i have withdrawn the benefits of which that i did not do,Besides ,what is it that was being processed at SARS? and how do someone get benefits without forms to sign from the company? the date i mentioned above was only the date i requested the forms of withdrawal ,i need justice and my benefits cause now i dont know how i claimed my benefits without forms unless if someone has done that on my behalf ,please help ,this system is playing with we lives ,this is unfair really unfair this was my monthly contribution here R232.35 please help ,please