Promoting products with bad after sales service!

<p>I have quite a few properties with Morso Fireplace installed and within one year of installation two of my Morso Fireplace glass doors cracked - even though it is used according to instructions given by Morso. After contacting Morso Head office in Jhb directly they informed me that the glass cracked because the seals need to be replaced. My question is, how is this possible after only one year. You'd think they would inform you that you need to check and replace the seals every year! Spedning so much money with them you would think that they will be more helpful as replacing the glass every time cost a lot of money! I am not impressed with their after sales service and would not recommend them to any one!</p>