HF
Heide-Mari Fourie

1 reviews | Active since Dec 2020

31 Dec 2020, 12:55

MORGAN NISSAN HARRISMITH

Biggest disappointment of my life!!!!!!! My Nissan XTRAIL 2004 broke down a few months ago. So I brought it in to the shop, they've asked me over R50k to fix it. I bought everything new for the engine for R15K. (My husband is a mechanic so he overall the engine) the car starts up but does not idle, so I took the car back to Morgan Nissan Harrismith and they told me it's the sensors on the block that needs to be replaced. Fine replace it. R10K later they come back and tell me it's the engine balancer that needs to be replaced. Fine R4k further down the line. I took thecar in 15th December it is the 31st December. Each week I have to phone them and ask how far are they, I get the same answer " Thursday your car will be finished" guess what..... It's the third Thursday and the car has the same problem. On Tuesday when I phoned once again after they told me Monday they will get back to me Tuesday morning and I got the same answer I told the guy that I was talking to (Tinus) this " that is blerrie f@#&ing ridiculous" he then shouted at me telling me I will not talk to him that way, I will not cuss him, he didn't even let me finish my sentence without interrupting me, obviously I blew my top and shouted back telling him toe give me a chance to speak, he dropped the phone in my ear. I phoned Bradley, the manager, directly and he told me also Thursday your car will be ready and Tinus will send an email to apologise. Well I'm still waiting for my apology. This business is a circus like this town. I still don't know why I paid R14k if my car has the same problem. I don't reccomend this place to anyone! They don't have any people skills, they are rude as hell, they cannot fix a problem on a car. I AM SO DISGUSTED

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