Bad service, worse service ever

Morgan group ntt Nissan in harrismith, has thee worse service ever, I resently bought myself a car from them this year June, after a week car had alot of problems, made a choice to take it to a vw shop for them to check it out onlt to find out everything on the car was an after market parts, yet the car kilo were 7000, I complained and returned the car for a proper car of which I received on the 14th of July it was on 11000 kilo, on the 15th kilo for service I took car in only to find out that the car had engine problems, oil problems and other problems of which I then asked for the manager to send a report about it and sent it, to the manager at Morgan group but they diceded not to respond, iv also involved bank about it after 2 or 3 weeks of reporting about the car because the car had decided to stop starting and now it was not moving, I had to use public transportation till date, no respond on how the matter will be sorted nor what they can do for me especially because when I asked them to come tow the car, they said I should bring it in myself since that what I said on the phone call with the general manager, so I did as there demanded because I was frustrated about leaving the house everyday to get transportation yet the car was just sitting there, out of my expenses I then took it back on the 26 th of August, till date I still have not been called to be asked how they can assist me or how I would like them to assist me, instead I see emails going to the bank giving them instructions to terminate my contract.

The worse part but this whole thing is that the manager there did not even bother to try and help, she even instructed the poor sales personal not to speak to me or respond to anything I might ask.

I have never in my life have experience such bad service and unbottered attitudes from a group of individuals, where I am a client there. Worst of all deductions have been going through the bank, the way iv been treated by the branch there is as if they were doing me a favor and it was for free, I have wasted alot of money with this up and down about 2 cars they sold that are not up to standards with what I pay for every month.

As I write this review I still do not know what the out come and what there inspection said about the car is.

I must say there service especially by the manager there is very poor and bad, one would swear they did me a favor by selling me the car, I am very disappointed and utterly disturbed by how much they don't care about their clients.

I regret the day I meet and known of them

I am very disappointed.

Kind regards Xoliswa Nkala