VN
Vanessa N
1 reviews | Active since Sept 2021
03 Sept 2021, 18:26
Unsatisfied never recommed moremi kitchens
Never ever recommend them . They promised a 14 day completion of my kitchen but it took 3months. What they quoted me and what i received are two different things. What i asked for they designed and quoted however when the deposit was paid they came out with stories that what they quoted me on the manufacturer had no stock i had to choose something else. In my kitchen my counter top is 12mm wheras i had signed for a 20.mm. the edging the work is pathetic. They have bright ideas and promises but the quality of the work is pathetic.
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Moremi kitchens's replyOfficial
16 Sept 2021, 22:30We are sorry to hear about your experience. You had direct contact with our CEO and your last message was “it’s really looking good. Just worried about the thickness of the top”.
It’s been over a year and your top is still holding strong and it will for another 20+ years. We apologise for the misunderstanding on the counter top thickness but we guarantee you, you got a great quality product and you are still covered by the warranty.
on the issue of the timelines. We were/are still in the middle of covid and material availability is still a challenge. Nevertheless we apologise and please let us know if there’s anything we can do for you
It’s been over a year and your top is still holding strong and it will for another 20+ years. We apologise for the misunderstanding on the counter top thickness but we guarantee you, you got a great quality product and you are still covered by the warranty.
on the issue of the timelines. We were/are still in the middle of covid and material availability is still a challenge. Nevertheless we apologise and please let us know if there’s anything we can do for you
Moremi kitchens's reply16 Sept 2021, 22:30
Official
We are sorry to hear about your experience. You had direct contact with our CEO and your last message was “it’s really looking good. Just worried about the thickness of the top”.
It’s been over a year and your top is still holding strong and it will for another 20+ years. We apologise for the misunderstanding on the counter top thickness but we guarantee you, you got a great quality product and you are still covered by the warranty.
on the issue of the timelines. We were/are still in the middle of covid and material availability is still a challenge. Nevertheless we apologise and please let us know if there’s anything we can do for you
It’s been over a year and your top is still holding strong and it will for another 20+ years. We apologise for the misunderstanding on the counter top thickness but we guarantee you, you got a great quality product and you are still covered by the warranty.
on the issue of the timelines. We were/are still in the middle of covid and material availability is still a challenge. Nevertheless we apologise and please let us know if there’s anything we can do for you