JN
Johan N
1 reviews | Active since Nov 2025
17 Dec 2024, 15:44
The Courier did not deliver the parcel the next day and I reported it to the courier company and Mopani the following day
The Courier did not deliver the parcel the next day and I reported it to the courier company and Mopani the following day. Within minutesafter I sent the email I had a call from a friendly lady from Mopani who apologised for the delay and promised to follow up. I had a few more calls from her with updates during the day and the parcel was delivered by 16h00 that same day. This is the best service I ever encountered with an online store and will in future everything possible from Mopani and spread the word amongst my family and friends. Keep up the good work and give the lady in online sales a BIG bonus.
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Replies (1)Mopani's replyOfficial
17 Dec 2024, 15:55Thank you so much for your amazing feedback Johan! We’re thrilled to hear our team could turn things around quickly for you. Your support and recommendation mean the world to us. Thank you for making our day and we look forward to serving you again soon.
Mopani's reply17 Dec 2024, 15:55
Official
Thank you so much for your amazing feedback Johan! We’re thrilled to hear our team could turn things around quickly for you. Your support and recommendation mean the world to us. Thank you for making our day and we look forward to serving you again soon.
