TZ
Tyran Z

1 reviews | Active since Jul 2010

06 Mar 2024, 11:49

Mopani ARE customer service

I recently had an issue with HARVEST TABLE LYING about the amount of Collegen in their 900g refill... they only added 800g, but sold it as 900g. Even though I approached them about the issue Harvest Table IGNORED me, basically telling me the printed 900g on the refill was an error and thanks for understanding - typical PR talk with NO resolution. Mopani stepped up and gave me an extra 200g without any issues. Its reasons like this I will stay loyal to Mopani, and no longer support HARVET TABLE. Thank you Mopani! Your customer service is outstanding and your turnaround time is impeccable 😊

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Replies (1)
Mopani
Mopani's reply06 Mar 2024, 12:26
Official
 Thank you for your kind words and for recognising our commitment to outstanding customer service. We're thrilled to have been able to resolve the issue to your satisfaction and look forward to continuing to earn your loyalty. 

Best regards,