Moove no compassion for drivers

MOOVE no compassion for its drivers

Hi,I was almost hijacked on Tuesday 15/09/2022. Incident happened 8am in Robert Sobukwe,in front of Midas,browns farm. I never do browns farm. But did a favor for someone and ended up there and took a trip out of there from this location. The name they used for the ride was Ethan Oliver. Told Uber about it, just sorry we'll get back to you.Told moove about it.Told them taking 2 days off for trauma and to get another phone. Nothing from them,except charging me for a full week. Apparently they not interested in your trauma. As far as the incident. Guy ordered a ride under the name ETHAN OLIVER. I got to pick up point. Guy said Ethan. Young Black guy. Got in,pulled up hand brake and said ,"STAAN STILL." I froze for a second and then thought "F**k I am not standing her. I drove off with car on handbrake fighting with the one hand and steering with the other. He try to pull the steering so for me to crash into a taxi first then the pavement. I managed to keep the car on the road. He managed to kick the car in neutral grab my phone and ran. I escaped lucky because I drove off before the others could get in,and drove with the rear wheels locked for about 200 meters.

AS far as moove is concerned still charged me for full week. No compassion. I had to fight them to give me a day off my billing. They say sorry but one day is all Am allowed. No mention of cameras and nothing else. So what is the cameras there for?? Only to look after their asset,the car and insurance. Not for our safety. I was at the police in Nyanga. Another sad story. First they ask if j was hurt. No. Then asked car damaged .No. Phone insured. No. So I can't open case because I wasn't hurt. According to police I must go to Vodacom and block phone and then come back and give them the itc reference. FOR WHAT? SO I block the phone and just left it that. Police Is also no help.

So to my fellow Uber drivers out there be safe and vigilant, . AND know we are in this all by ourselves.