MM
Molebogeng M
1 reviews | Active since Dec 2018
06 Jan 2020, 13:30
Worst service ever
This gym is just ridiculous I have sent an email to the accounts department to cancel my membership last week already yet till today no response I called them today only to be told that “I’m sure the account department will check their emails” who is going to pay for those days where I’ve been waiting for the account department to check their emails ? The lady I spoke to at the sunninghill receipting can’t even give me a turn around time for queries absolutely ridiculous I would not recommend this gym to anyone
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Moove Motion Fitness Club's replyOfficial
27 Jan 2020, 16:23Hi Molebogeng,
We would like to apologize for the inconvenience that you
experienced in dealing with our accounts team recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further.
We would like to apologize for the inconvenience that you
experienced in dealing with our accounts team recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further.
Moove Motion Fitness Club's reply27 Jan 2020, 16:23
Official
Hi Molebogeng,
We would like to apologize for the inconvenience that you
experienced in dealing with our accounts team recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further.
We would like to apologize for the inconvenience that you
experienced in dealing with our accounts team recently. We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further.